Have you ever wondered if you need a virtual assistant but have not decided yet?
According to a report by Workfront, in which more than 2,000 American professionals were surveyed, 55% of them considered that answering excessive emails did not make their work easier but rather were an obstacle for it. It is a very time-consuming task.
On the other hand, 44% of those surveyed considered that unexpected phone calls took away important time to work. Finally, 21% of those surveyed said that giving excessive guidance to customers ended up being an obstacle to their productivity.
Why are these findings relevant?
Writing and answering emails, making and receiving phone calls, and providing customer support may be part of what your small business does, but these are not necessarily the core tasks of your company.
If these activities do not allow you to create value for your business, what can you do with them? The obvious answer is to delegate them: these tasks need to get done, but that does not mean you should do them.
How can Eureka help you?
Our mission is to support you so you can do your job. We can provide you with virtual assistants to whom you can delegate tasks that take up a lot of your time, so that you can focus on what really produces value for your business.
Our virtual assistants can take care of handling emails and phone calls so that you have time available for activities that simply cannot be delegated due to their importance.
If you are looking for someone who can offer customer service, we have experienced virtual assistants who can support you in this area.
Are you interested? Contact us and you will know in what other ways we can support you to achieve your goals.